MX Records are used to tell email servers where to deliver email for your domain.  If you’re using a different provider, or maybe your own email server, for your email you will need to change this.  MX Records must always point to a server name rather than an IP address….

A Records are used to point a website name, e.g. www.nwdemo.co.uk to an IP address, e.g. 185.182.62.62.  You could use these to point direct a subdomain to a server of your own. First login to your control panel. Scroll down to the ‘Domains’ section and select ‘Zone Editor’ Select the…

A Records are used to point a website name, e.g. www.nwdemo.co.uk to an IP address, e.g. 185.182.62.62.  You could use these to point direct a subdomain to a server of your own. First login to your control panel. Scroll down to the ‘Domains’ section and select ‘Zone Editor’ Select the…

CNAME (short for Canonical Name) is used when you want one DNS record to point to another name, rather than an IP address.  These are often used to point your site to online website tools or externally hosted servers. First login to your control panel. Scroll down to the ‘Domains’…

This article is a step by step guide on how to unblock your IP Address if you have been blocked by the firewall.  This usually occurs due to too many failed login attempts. Step 1. Logging in to the portal The first thing you need to do is log in…

CNAME (short for Canonical Name) is used when you want one DNS record to point to another name, rather than an IP address.  These are often used to point your site to online website tools or externally hosted servers. First login to your control panel. Scroll down to the ‘Domains’…

This guide will explain how to access webmail for all your mailboxes using the control panel. Step 1. Search for ‘Email’ in the control panel Navigate to the control panel using our How to Access the Control Panel guide. Using the search panel located near the top of the page,…

Adding Global Email Filters This guide will explain how to add global email filters in order to prevent unwanted mail from entering all accounts associated within a domain. Step 1. Navigating to ‘Global Email Filters’ in the control panel Navigate to the control panel using our How To Access The…

Domain aliases make your website available from another domain name.  This article is a step-by-step guide on how to add one through the control panel on your account. Step 1.  Registering domain Before you can do any of the other steps you must make sure that the domain you want…

Once logged into the control panel, scroll down to ‘Domains’. Select the ‘Zone Editor’ option. Next to the domain you wish to setup, select ‘Manage’ From the filter menu select ‘MX’ then click ‘Edit’ Alter the Priority to ‘1’ and the Destination to ‘ASPMX.L.GOOGLE.COM’ then click ‘Save Record’ Click the…